Tracking lesson

Where Does Your Website Send Visitor Data?

Nathan Hollis Nathan Hollis · · 2 min read
Where Does Your Website Send Visitor Data?

Your website sends visitor data somewhere. There are two ways it can travel. The old way sends it straight from the visitor’s browser to Google or Facebook. The newer way sends it to a server you own first. That one change means less data gets blocked or lost. Here’s why.

The two paths your data can take

Client-side tracking is the old way. A small piece of code runs in the visitor’s browser. The browser then talks straight to Google or Facebook. The problem is that ad blockers sit in the way. Safari and other browsers block a lot of it too. So some of your visits never get counted.

Server-side tracking is the newer way. The browser sends the data to your own server first. Then your server passes it on to Google or Facebook. The browser only talks to your website. Ad blockers don’t know to block that, so more data gets through.

Think of it like sending a letter

Say you want to mail a letter to a friend. The old way is to walk it across town and drop it in their box yourself. But the road is full of gates that turn you back. Many letters never arrive.

The new way is to give the letter to your own post office first. The post office knows the back roads. It gets the letter through. You hand it to someone you trust, and they finish the trip for you.

A quick example with numbers

Imagine 1,000 people visit your site in a day. With the old way, ad blockers and browsers stop a big chunk. You might only see 700 of them. The other 300 just vanish from your reports.

With the new way, far fewer get blocked. Now you might see 950 of those visitors. Same traffic, but a much clearer picture of what’s really happening.

So which should you use?

The old way is easy. You add one piece of code and you’re done. It costs nothing and works fine for a small site.

The new way is more work. You need your own server, and that takes setup and some money. But if you’re losing a lot of data and you care about getting it right, it’s worth it.

Start by checking how much data you’re losing now. If the gap looks small, the old way is fine. If it looks big, that’s your sign to try sending data through your own server first.

Nathan Hollis

Nathan Hollis

Analytics tutor · GA4 & GTM

Web analytics consultant with 15+ years of experience helping businesses turn raw data into actionable insights. Google Analytics certified professional and former analytics lead at digital agencies across the US. Regular contributor to analytics industry publications and conference speaker on privacy-first tracking strategies.

More about me →